Privacy policy

Information clause

Your Privacy is a high importance for ImmoMoment España SL (IMMOMOMENT.ES) and we want to maintain an open and transparent attitude when dealing with your personal data. Therefore, we have a policy that establishes how your personal data is treated and protected.

Below is our policy on how we use the information you provide to us, or that we collect through your use of our Website. Please note that by visiting our website, you are accepting the practices described in this notice.

By submitting your information in the form provided, you agree that Immo Moment.es may use the information provided by you to send you Articles of interest, promotions or information about our products and services that we consider may be of interest to you.

Who is responsible for the processing of your data?

ImmoMoment España SL| CIF: B93075489 | Address postal: MARBELLA (MALAGA), C.P. 29678 CENTRO COMERCIAL GUADALMINA IV, LOCAL 1-GUADALMINA ALTA- SAN PEDRO DE ALCANTARA | E-mail: info@immomoment.es

COMMERCIAL NAME: IMMOMOMENT, with the website immomoment.es

For what purpose do we treat your personal data?

In ImmoMoment España SLwe treat the information provided by interested persons in order to perform administrative,

accounting and fiscal or management services requested, as well as to send commercial communications about our products and services, for which you have provided your consent.

How long will we keep your data?

The data will be kept as long as the commercial relationship is maintained, and if necessary, during the years to comply with the legal obligations that result from application.

The information we collect

When you visit our website, we collect information that helps us understand how people use our website so that we can continue to develop it to be more useful and valuable over time. No information that we collect in this way can be traced directly or indirectly by a specific person. In addition to collecting basic usage information, we also collect information that helps us control network traffic and allows us to identify unauthorized or unusual activities on
the site.

The specific information we collect includes:

Name of the domain and host from which you access the internet

Internet protocol address of the host server that you are using

Name and version of your web browser.

Date and time of access to our website.

Internet address of the site from which you connected us, if applicable

What is the legitimacy for the processing of your data?

We indicate the legal basis for the treatment of your data:

- Execution of a contract: Deliver requested services

- Consent of the interested party: Sending commercial communications

To who your data be will be communicated?

We can share your information with other companies in our group. This includes Our subsidiaries AND / OR Our company / individual / organization and its subsidiaries.

We can hire third parties to provide services on our behalf. These may include payment processing and accounting, legal and tax services, general administration and, maintenance and cleaning companies, search engine services, advertising and marketing. In some cases, third parties may require access to some or all of your data. When any of your data is required for that purpose, we seek to protect your data and the integrity of our site and welcome any feedback about these sites . We try to make sure that  all reasonable measures were taken to ensure that your data is handled in a secure manner and in accordance with your rights, these third -party sites have seperate and independent privacy policies.We therefore have no responsability or liability for the content and activites of these linked sites. 

This is a list of third parties with who we contract and with who some or all of your data could be shared for the purpose of advertising and marketing:

- We use MailChimp as automated marketing platform: You consent that ImmoMoment España SL (ImmoMoment) treat your data and include it to our database and automated marketing platform MailChimp.com to offer you, in any way, including electronic commercial communications, company products. ImmoMoment España SL (ImmoMoment) will use the information you provide in this form to be in contact with you by email and phone and provide updates and marketing advertisement.       mailchimp.com  https://mailchimp.com/legal/privacy

- We use Resales -Online as our CRM and property  system       Resales-online.com      https://www.resales-online.com/en/privacy-policy.html

- We use Tawk.to for our Live Chat with you     https://www.tawk.to/data-protection/

For the rest of the aforementioned services that we can provide, we will only share your data if you requested this service and we informed you about it. Your data will be transferred to the third parties of which we have informed you accordingly, so we have duly obtained your consent, as well as to comply  to legal obligations.

How do we protect your information?

At ImmoMoment, we know that the ways in which we use and store your information are very important to you, and we appreciate your trust in us to do so responsibly and with care.

We are committed to ensuring that your information is secure, and to prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic and management procedures to safeguard and protect the information we collect online.

We use the following methods to store your data:

On-premises digital data storage

On-premises physical hard copy files

Cloud-based digital storage

Transfers of data to third countries

No data transfers are planned for third countries.

What are your rights when you provide us with your data?

Anyone has the right to obtain information on whether or not ImmoMoment España SL is treating personal data that concerns them.

Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request to delete when, among other reasons, the data is no longer necessary for the purposes that were collected.

In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them if legaly we obliged or defense of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may express to reject the processing of their data. In this case, ImmoMoment España SL will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

You can materially exercise your rights in the following way: by ending and email to the e-mail address mentioned above, attached by a copy of your ID or identity document.

If you have given your consent for a specific purpose, you have the right to withdraw the consent given at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

When do we collect information in general? Depending on the situation normally in the following cases:

When you fill out a web application form, When you register in our newsletters through our Sign Up links, When you provide us with your information by sending an email, calling us by phone, sending us a message, and visiting our offices

How have we obtained your data?

The personal data we treat in ImmoMoment España SL have been directly provided by the interested party by using our Website contact options (newsletter, live chat, contact Forms,Sign up forms or you directly emailing or phoning us) . The categories of data that are treated are:

- Identifying data

- Postal and electronic addresses

- Commercial information.